Delete your Toshema account
This page explains how to delete your account for Toshema, the daily Talmud study app, and what happens to your information when you do.
Delete it inside the app
If you have the app installed, this is the quickest route:
- Open Toshema and make sure you are signed in.
- Tap Profile in the bottom bar.
- Scroll to the bottom and tap Delete account.
- Confirm when asked. Your sign-in is removed immediately and you are signed out.
That removes your sign-in identity and everything held on your device straight away. Your playback progress and account record are cleared from our servers within 30 days. You do not need to do anything else.
Request deletion without the app
You do not need to install anything. Email shiur@toshema.com from the address on your account, with the subject Account deletion request.
So we can find the right account, please send it from the email address you signed in with. We will action the request and confirm by reply within 30 days.
What is deleted, and what is kept
| Information | What happens |
|---|---|
| Your sign-in identity (Google or Apple account link, email address, display name) | Deleted |
| Your learning activity — playback positions, chosen schedule, playback preferences | Deleted |
| Comments you posted on shiurim, and the name shown beside them | The comment is kept, your name is not. A comment is something you chose to publish for other learners, so it stays on the shiur it belongs to — but it is shown as "Guest" once your account is gone. If you would like a particular comment removed as well, ask us and we will take it down. |
| Downloads, settings and cached files on your device | Deleted — these are removed from your device when the account is deleted or the app is uninstalled. They were never stored anywhere else. |
| Donation records — amount, date, the dedication text you supplied, and the sponsorship period | Kept. A dedication is a zchus given in someone's merit and it stays with the learning it sponsored, exactly as a plaque would. The financial record is also retained for 7 years because tax and accounting rules require it. These records are not used to contact you. Card details are never held by us; payments are processed by Stripe. |
Questions
Write to shiur@toshema.com and we will help.